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Federal & Regulated Industries

Operations consulting
for federal subs and regulated SMBs.

Twenty-plus years operator-side in manufacturing, defense, and federal program management. We design and build the operational systems that hold up under audit, SOPs, evidence trails, and program management, for federal subcontractors, defense primes, regulated manufacturers, and SMBs facing customer compliance pressure. We are not auditors and do not conduct audits. We make audits less painful by giving you systems that already do the right things.

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Who this serves

This practice serves a different audience than our SMB workflow digitization work. Specifically:

If you're not in one of these buckets, our workflow digitization service is probably a better starting point.

What we deliver

Gap Analysis

Your current operational practices mapped against the specific framework your customer or auditor cares about (CMMC, NIST 800-171, ISO 9001/27001, SOC 2, AS9100, custom). Honest read of what's missing.

SOP Digitization

Procedures rewritten or built from scratch, in language that matches how your operation actually runs, not generic boilerplate that won't survive contact with your team.

Evidence Trail Design

Existing tools instrumented so the records auditors will ask for are captured automatically as work happens, not manufactured the week before the visit.

Program Management

PMP-led execution of the multi-stakeholder programs that come with federal and regulated work. Cadence, governance, deliverables.

Operational Maturity

The internal disciplines that make audits a non-event, change control, training records, configuration management, traceable handoffs.

Audit Liaison Support

If your auditor asks something we built, we can help you explain how it works. We don't speak for you and we don't conduct the audit.

Why operator-led matters here

Most consultants in this space come from accounting, legal, or pure-cyber backgrounds. They know the framework but they don't know what it looks like to run the operation being audited. That's where SOPs go off the rails, they read like compliance documents nobody can actually follow.

Seraph's founder spent twenty-plus years on the operator side of manufacturing, defense, and federal program management. SOPs come out the way operations actually run, then get adapted to satisfy the framework, not the other way around. Cleared for sensitive environments. Familiar with what auditors typically probe, but always from the side of the table that's being audited, not the auditing side.

Relevant credentials and background
PMP Lean Six Sigma Black Belt ITIL 4 TS/SCI Cleared 20+ yrs Manufacturing & Defense Federal Program Management

Frameworks we work in

CMMC / NIST 800-171

Cybersecurity Maturity Model Certification, required for DoD subs and primes. We've sat on the operator side of this and can shape your operations to align with what auditors look for.

ISO 9001 / 27001 / AS9100

Quality and information security, common targets when moving up-market or supplying aerospace and defense.

SOC 2

The standard ask from enterprise customers buying software or services from SMBs handling their data.

Customer Due Diligence

The bespoke questionnaire from a strategic customer that doesn't fit any standard framework. A lot of work ends up here.

Customer asking for systems you don't have yet?

Get in touch. The earlier we engage, the calmer this gets. Sixty-plus days out, we move methodically. Less than that, we move fast.

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